A Pro-Tech Service Award winner for the 3rd-time, IOTEC headed by Bob Zieman, Doug Lu and Dana Ruf, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of IOTEC’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.